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CRYPTO BROKER CERTIFICATION
ORDER FULFILMENT CERTIFICATION:
- Any financial deal of the broker will be backed by an additional quality level due to the reliable option for placing orders.
- Customer relationships will improve, becoming more balanced, plus clients will appreciate fair pricing.
- Exclusive offers for every client of a member-broker.
DISPUTE RESOLUTION SERVICES:
- In cases where the client feels unfairly treated, he/she can contact their broker. In case this does not help, he/she has the right to contact Crypto Regulation Commission to file a complaint.
- The period during which the Company analyses the complaint is 5 days.
- In order to resolve the dispute with a fair result, the Company has the right to request information about its circumstances from both the client and the broker.
COMPENSATION FUND:
- In cases where the broker refuses to comply with the Crypto Regulation Commission’s decision, the client has the right to receive the insurance amount from the Company.
- The client can expect compensation only if the relevant decision is made by the Crypto Regulation Commission’s employee authorized to resolve such issues.
- The compensation will be distributed equally between several applicants if the total amount of losses exceeds the maximum.